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We ship both locally and worldwide. Shipping both locally and worldwide is completely free of charge.
Due to very high demand and order volume, orders can take up to 10-14 days to be delivered. However, most orders are delivered within 10-20 days.
Average shipping times:
United States : 10-20 Business Days.
Europe : 10-20 Business Days.
Canada : 10-20 Business Days.
Australia : 10-20 Business Days.
Worldwide : 15-25 Business Days.
All orders will be dispatched from our warehouse within 2-5 business days. In peak periods please allow 8 days for dispatch.
*All shipping times exclude clearance/custom delays
Once you have ordered from our website, check your email and you will receive information about your order.
When your order has been dispatched you will be able to check its status and track it all the way home.
You can use all the main Credit and Debit Cards in our store.
Frisky Dog adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit/debit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the internet for processing payments safely.
Customs, Postal Services & Ampticle are different entities, hence we are not liable for any delays caused by customs or local post services and cannot be made responsible for the customs services in your country.
Payment of customs charges and taxes is the responsibility of the recipient and will not be covered by us here at the Ampticle. For further details of charges, please contact your local customs office.
If your order is held up in customs, we suggest calling your country's customs department directly and asking them to release your items.
Sometimes postal tracking services mark an order as delivered when it has reached your local post office, even though you have not yet received your package. In this case, please wait a few more days for your postal service to deliver the package to your home or contact your local post office as they may hold the item for you.
